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Legal infos

Legal information


The company has its registered office at 6, rue d’Arlon, L-8399 Windhof.
It is also entered in the Luxembourg Trade and Companies register under number: B 273.853.


privacy policy

Given technological development, it is necessary to pay special attention to the protection of privacy. In Extenso Belux is committed to complying with the new European General Data Protection Regulation (GDPR), in force since May 25, 2018. Personal data collected by In Extenso Belux is entirely subject to this new regulation.  

Collection of personal information 

During your visit to the site, a banner appears at the bottom of the screen informing you of the use of cookies when browsing the site. These cookies do not collect any personal data; they simply enable a better browsing experience.  

In some cases, especially when leaving a message on the site, you may be asked to provide your name(s), first name(s), and email address (hereinafter your "Personal Data"). By providing this information, you expressly agree that your data will be processed by In Extenso Belux, for the purposes indicated in the "Purposes of Processing" section below. If there are other purposes than those stated below, they will be communicated at the end of each form. 

Processing purposes 

In Extenso Belux may process your Personal Data: 

  • To provide you with the information or services you have requested (including sending the Newsletter, a commercial offer, or responding to a contact request).  
  • To collect information allowing us to improve our site, products, and services (including through cookies).  
  • To contact you about various events related to In Extenso Belux, including product updates and customer support. 

Forms and interactivity 

Your personal information is collected through our contact form or newsletter registration form but also through Cookies.  

We use the information collected, notably for the following purposes: 

  • Follow-up of the request 
  • Information  
  • Statistics
  • Contact 

Log files and cookies 

We collect certain information through log files and cookies. This mainly includes the following information: 

  • IP adress
  • Operating system 
  • Pages visited and queries 
  • Connection time and day 

The use of such files allows us to: 

  • Improve service and offer personalized welcome 
  • Collect statistical data 

Retention period 

Your Personal Data is kept by In Extenso Belux only for the time corresponding to the purpose of our exchanges (in the case of contacting us via our contact form) or until you unsubscribe from our newsletter in the case of subscribing to it (an unsubscribe link is available in each newsletter we send). 

Right of opposition, withdrawal and transfer 

You have the right to object, withdraw your Personal Data, and withdraw your consent. You can also request the transfer of your Personal Data.

The right to object means the possibility for users to refuse their personal information being used for certain purposes mentioned during collection. You can object to the processing of your personal information if we have a legitimate interest (or the interest of a third party) and when a reason related to your particular situation justifies your objection to the processing. You also have the right to object when we process your personal information for direct marketing purposes.

The right of withdrawal means the possibility for users to request the deletion of their personal information. You also have the right to ask us to delete or remove your personal information when you have exercised your right to object to the processing of your data (see above).

When you have consented to the collection, processing, and transfer of your personal information for a specific purpose, you have the right to withdraw your consent to this data processing at any time. Once we receive notification of the withdrawal of your consent, we will no longer process your information for the purpose(s) for which you gave your consent unless we have a legitimate reason to do so.

You can request the transfer of your personal information for your benefit or for the benefit of another data controller in an electronic and structured format (right to data portability).

Right of access and rectification  

We undertake to recognize the right of access and rectification to persons concerned who wish to consult, modify, or even delete information about them.

You can request access to your personal information (commonly known as a "request for access to personal data"). This request allows you to receive a copy of the personal information we hold about you and verify that we process this data lawfully.

You can also request information to find out if we have personal information about you and, if so, what that information is and why we keep/use it.

You can also request the correction of the personal information we hold about you. This allows you to correct any incomplete or inaccurate information we hold about you. 

Right to limit processing 

You can request the limitation of the processing of your personal information. This allows you to ask us to suspend the processing of your personal information, for example, if you want to establish the accuracy or reason for processing the data. 

Request to exercise rights  

To exercise these rights, you can contact our Data Protection Officer (DPO) via the email address

Your request will be processed within one month after your identity is confirmed.

You will not have to pay any fees to access your personal information (or to exercise any of your other rights). However, we may charge you a reasonable fee if your access request is clearly unfounded or excessive. We may also refuse to comply with your request in these circumstances.

We may ask for specific information to help us confirm your identity and ensure your right to access this information (or to exercise any other of your rights). This is a security measure to ensure that your personal information is not disclosed to an unauthorized person.

You can also file a complaint with the National Commission for Data Protection (CNPD) if you believe that your rights are not being respected. 

cookies policy

During your first connection to the website, you are informed by a banner at the bottom of your screen that information about your navigation may be recorded in files called "cookies". Our cookie use policy allows you to better understand the provisions we implement for browsing on our website.  

General information about cookies on the In Extenso Belux website 

In Extenso Belux, as the publisher of this website, may place a cookie on the hard drive of your terminal (computer, tablet, mobile, etc.) to ensure smooth and optimal navigation on our website.

"Cookies" (or login tokens) are small text files of limited size that allow us to recognize your computer, tablet, or mobile for the purpose of personalizing the services we offer you.

The information collected through cookies does not in any way allow you to be identified by name. It is used exclusively for our own needs to improve the interactivity and performance of our website and to send you content tailored to your interests. None of this information is communicated to third parties.

To better inform you about the information that cookies identify, you will find below the different types of cookies that may be used on the website, their names, purposes, and duration of conservation. 

Configuring your cookie preferences 

During your first connection to the In Extenso Belux website, a banner briefly presenting information about the deposit of cookies and similar technologies appears at the bottom of your screen. This banner warns you that by browsing this website, In Extenso Belux uses cookies. However, these cookies do not contain any personal data and do not require the explicit consent of the user.

We use the following types of cookies on our website, among others: 

  • Statistical cookies: These cookies are used to generate statistical data on how the visitor uses the website.  
  • Session cookies: These allow the site to function.  

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